FAQ

Do you sell both brand-name and generic medicines?

Yes, we sell both brand-name and generic medicines.

How can order from your website?

Please visit our How to Order page for more details.

Do I need a prescription?

We do require a valid prescription for RX medicines. You can send your prescription at [email protected]m.

How much is shipping?

The shipping fee will depend on the delivery method you choose. EMS delivery costs $30, regular airmail delivery costs $10. You also have an opportunity to get free shipping. Please visit our Shipping and Payment page for more details.

Do you ship drugs abroad?

My Canadian Pharmacy ships drugs to almost any country. Please contact us or check the order form to see the available shipping options for your country.

How long does it take to deliver the order?

You should receive your order within 5-21 days. The delivery term will depend on the delivery option you choose. Please visit our Shipping and Payment page for more details.

Where are the drugs produced?

The generics offered by the online pharmacy are manufactured by well-known Indian pharmaceutical companies that can be trusted.

Why are your drugs so cheap?

We launched this online store in order to remove the mark-up from the cost of drugs for renting retail space, which is practiced in ordinary pharmacies. Thanks to this, customers are serviced by a reduced staff, and the process of ordering and organizing delivery is automated. We receive generics directly from the manufacturer, reducing their cost through bulk purchases and the lack of intermediary margins.

How do generics differ from original brands?

Generics are identical to the brand-name medicine In terms of composition and action. They only differ in manufacturer and name. The components that make up the generics absolutely coincide with the brand composition. Generics are not fake, this is a legitimate practice. Generics may also have another packaging design, color, and shape of tablets.

Can you guarantee confidentiality?

Yes. We understand that in some cases it’s important for the customer wants to keep confidentiality. That’s why all our orders are shipped in opaque packages without any inscriptions about the contents.

What payments do you accept?

We accept Visa, MasterCard, Diners Club, Discover, AMEX, JCB, and E-Checks.

What if I haven’t received my order / received defective products / or some items are missing?

Such cases are extremely rare. If this happens, please contact our customer support service. We will either resend your order for free or offer a full refund.

I still have questions. How can I contact you?

You can contact our support service through a special form which is located on the Contact Us page. You can also email us at [email protected]. Our consultants will answer your questions as fast as possible.